erms & Conditions

Last Updated: 30-06-2026

Welcome to Oo. By using our website and placing an order, you agree to the following Terms & Conditions.

1. General

Oo provides handmade recovery pillows and pet accessories designed to improve comfort during a cat's recovery. By using this website, you agree to comply with these terms.

2. Product Information

We do our best to accurately display product colors, sizes, and descriptions. Because every product is handmade, slight variations in stitching, shape, or fabric placement may occur.

3. Pricing

All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.

4. Orders

Orders are confirmed only after payment or order confirmation (for Cash on Delivery, if available). Oo reserves the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping

Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and may vary due to courier services or unforeseen circumstances.

6. Returns & Exchanges

Please refer to our Return & Refund Policy for complete details.

7. Product Use

Our recovery pillows are designed to provide comfort during recovery. They are not a substitute for professional veterinary care. Always follow your veterinarian's advice regarding your pet's treatment and recovery.

8. Intellectual Property

All images, logos, product designs, website content, and branding belong to Oo and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Oo shall not be responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy

Your personal information is handled according to our Privacy Policy and is used only for processing orders, customer support, and improving our services.

11. Changes to These Terms

Oo reserves the right to update these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email: hello@oopaw.com